Standard Pennant will accept returns within 15 days of receipt of item.
If the item is defective or a mistake has been made you may return it for a full refund or exchange. You will be issued a RA# for returns. However, returned items will be reviewed and a determination will be made if we are at fault.
If you have any questions please email us at: sales at standardpennant.com
After 15 days: No returns will be accepted.