Guardian Exchange Policy
Standard Pennant will accept returns within 15 days of receipt of item. If the item is defective or a mistake has been made you may return it for a full refund or exchange. You will be issued a RA# for returns. However, returned items will be reviewed and a determination will be made if we are at fault.
No returns will be accepted without prior approval. No returns will be accepted or credited if worn or spoiled. They must be returned in the same condition they were sent.
Uniforms may be exchanged for sizing issues. However, customer will incur shipping cost for size changes. Special order products may not be returned.
If you have any questions please email us at: sales at standardpennant.com or call customer service at: 1-800-527-2066. After 15 days: No returns will be accepted.
100% satisfaction guaranteed. Please contact us with any problems or questions pertaining to your order.
Standard Pennant, Inc.
P.O. Box 415
Big Run, PA. 15715
Toll Free: 800-527-2066